Better-informed caregivers. More consistent care.
Bring care procedures, client-specific instructions, and team knowledge together in one secure place.
Caregivers, coordinators, and supervisors across homes and shifts
Caregivers work across different homes, shifts, and client situations. They need general care procedures and instructions specific to each person they support.
Critical information is scattered across care plans, employee manuals, messages, shift notes, and conversations with supervisors. The caregiver on the next shift often starts without it.
Hoopi brings this knowledge together and makes it easy for authorized caregivers to find and use, with access controlled by role and client assignment.
Ask Hoopi:
Mrs. Alvarez prefers her walker on the left side for transfers. Her diet changed to low sodium last week. The morning caregiver noted she skipped breakfast and asked that you check her fluid intake. Emergency contact is her daughter, Maria.
Instant access to approved care procedures, in plain language.
Care plan information for the people a caregiver is authorized to support.
Capture updates during a shift and brief the next caregiver.
Protect sensitive client information with roles and permissions.
Find it. Capture it. Keep it current.
Every answer comes with its source. Every new piece of knowledge is reviewed by the expert you choose before the team sees it.
- A knowledge assistant for every caregiver01
Caregivers ask questions about approved organizational procedures and receive clear, practical guidance with the source attached.
- What is our procedure for documenting a fall?
- How should I report a change in a client's condition?
- What steps should I follow when a client refuses assistance?
- Who should I contact if I cannot complete a scheduled visit?
- Where can I find our infection prevention procedures?
- Client-specific knowledge02
Beyond general procedures, authorized caregivers get the information relevant to the person they are supporting: approved care plan instructions, daily routines and preferences, mobility and transfer requirements, dietary restrictions, communication needs, emergency contacts, and visit-specific notes. Hoopi only shows what the caregiver's permissions allow.
- Better shift handoffs03
Important information is lost when caregivers work different shifts. Caregivers post updates in Hoopi as they happen. Hoopi organizes them for the next authorized caregiver and routes anything that needs a supervisor.
- Changes in daily routines
- New client preferences
- Supplies that need replenishment
- Follow-up tasks for the next shift
- Issues that need supervisor attention
- Capture knowledge from care team meetings04
Supervisors and care coordinators discuss procedures, service challenges, and improvements every week. With approved meeting sources, Hoopi converts those discussions into draft knowledge updates, action items, and procedural guidance for review, so decisions do not stay buried in meeting notes.
- Faster caregiver onboarding05
New caregivers learn organizational procedures by asking. Instead of reading through long manuals, they ask a question, follow step-by-step instructions, and find the right supervisor or escalation contact.
What changes for your team
- Less time spent searching for care instructions
- More consistent care across caregivers and shifts
- Smoother handoffs and continuity of service
- Fewer repetitive calls to care coordinators
- Approved care procedures that are easy to find
- Faster onboarding and ongoing training
The right information, for the right caregiver, at the right moment.
Hoopi enforces role-based access and supports safeguards for protected health information. It provides approved operational guidance, not clinical decisions, diagnoses, or treatment recommendations. Urgent situations follow your established emergency protocols.
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See the solutionSee Hoopi answer your team's real questions
Start free with the documents you already have, or book a discovery call and bring the five questions your experts answer most.