Answer the question, not the search
“What should I offer Northwind next?” gets a recommendation and the documents behind it, not a list of files to open.
AI answers for sales and service teams
Give everyone on your team the right information when they need it.
Hoopi connects to your documents, CRM, chat, and support tools, answers your team’s questions in plain language, and shows where every answer came from. When an expert corrects it, everyone gets the fix.
Free to start No credit card First answers in minutes
- Fewer questions to your experts
- New hires productive in hours and days, not months
- The same right answer at every location
Every answer is logged with the sources it used, so your team can check any answer, any time.
Sales workspaceSample
MA
Maya, Account Executive
Northwind Logistics just renewed. What can I upsell or cross-sell on the next call?
HoopiKnowledge assistant
Northwind opened two new warehouses this year and asked support about route planning twice. Offer the Fleet Analytics add-on and the multi-site bundle. Both are approved for their tier, and the bundle discount applies above 250 seats. Accounts with this profile upgraded in 8 of the last 10 renewals.
Sources
Product catalog, Q4 packagingAccount notes, NorthwindWin story: Contoso Freight, added by Priya M.
Sample conversation with illustrative data.
What a missed question costs you
Every unanswered question costs you twice.
Once in the time your team spends hunting for an answer that already exists, and again in the business you lose when the answer isn’t there at all.
Estimate the cost of missing knowledge
Time spent hunting for answers that exist, plus what it costs the business when the answer is not there at all.
min
$
$
Estimated annual cost of missing knowledge$403,3333,667 hours searching · $183,333 repeated questions · $220,000 missed questions
Illustrative only. Repeated questions: employees × minutes per day × 220 workdays ÷ 60, at the loaded hourly cost. Missed questions: employees × 1 missed question per week × 44 workweeks × business cost per missed question. Actual recoverable savings depend on adoption, workflows, and effectiveness.
What it does for you
Answers your team can act on, from knowledge you already have.
Your best people’s know-how lives in their heads, in scattered documents, and in a dozen tools. Hoopi puts it in one place your whole team can ask.
Keep answers current
Hoopi watches your connected sources and updates what it knows when they change. Yesterday’s price list doesn’t become today’s answer.
Fix it once, fix it everywhere
When your best rep or your ops lead corrects an answer, Hoopi learns and stops repeating the mistake, for everyone.
Why you can trust the answers
Your knowledge stays yours.
Give employees access to the knowledge they need while keeping sensitive information appropriately separated.
Control: who sees what
- Role-based access and permissions
- Separate workspaces per department, customer, project, or business unit
- Experts can correct any AI answer
- Enterprise integration options
Traceability: where it came from
- Every answer shows its sources
- Activity log of every answer and the sources it used
- Audit trail of who asked what, and what Hoopi answered
- Specific controls and deployment options reviewed with you
Works with the tools you already use
Upload documents or connect the apps where your knowledge lives.
Hoopi reads from them, answers from them, and can act in them.
Google Drive
Notion
Slack
Gmail
HubSpot
Salesforce
Zendesk
Intercom
Google Calendar
Google Sheets
Asana
Jira
Linear
GitHub
Stripe
Shopify
QuickBooks
Calendly
ClickUp
WhatsApp
80+ integrations, plus a connector for systems not on the list.
Built for the work your teams do every day
Start with one team. Add the rest when you’re ready.
Sales
Product knowledge, pricing rules, win stories, and account history in one place. Reps ask what to offer next and get an answer with the source.
Insurance
Policy rules and claim history, answered consistently across adjusters.
Healthcare
Care plans, procedures, and client notes, available to every caregiver on shift.
Retail operations
Store procedures and policies, the same answer at every location.
Manufacturing
Work instructions, specs, and tribal knowledge from the floor, kept current.
Teachers & students
Course material and school knowledge, answered with the source.
How Hoopi keeps answers right
Knowledge isn’t a library. It’s a cycle that keeps improving.
Hoopi is built on the CREST Framework, our method for keeping organizational knowledge alive: created, retrieved, evolved, shared, and taught. Every source update and expert correction makes the next answer better.
Stage 01 of 5
Create Knowledge
Capture expertise from employees, documents, meetings, and business systems. Extract and structure information into reusable organizational knowledge.
The cycle never stops. That’s what makes Hoopi different from a wiki or a search box.
Common questions
Before you start
Your business knows more than your systems do.
Hoopi closes the gap.
Every answer sourced. Every answer logged. Every correction remembered.
Free to start No credit card First answers in minutes
Want a walkthrough first? Book a discovery call